99jitu Terms & Conditions – A Complete Guide to Using Malaysia's Casino Platform

Welcome to 99jitu. By accessing, registering for or using any part of the 99jitu platform at 99jitu.express, you automatically agree to be bound by these Terms & Conditions in their entirety. This document constitutes a legally binding agreement between you as the user and the operator of 99jitu.

If you do not agree with any part of these Terms & Conditions, please stop using the 99jitu platform immediately. Your continued use of the platform following any amendment to these Terms & Conditions constitutes your acceptance of the updated version.

These Terms & Conditions should be read together with Privacy Policy and Responsible Gaming Policy 99jitu, both of which form part of the overall agreement between you and this platform.

To register and use the 99jitu platform, you must satisfy all of the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration.
• A resident of Malaysia or a valid Malaysian citizen.
• Never been declared bankrupt or placed under any financial administration order by any court.
• Not currently serving a self-exclusion period, whether self-imposed or imposed by the 99jitu platform.
• Registering in a personal capacity and not as a representative or agent of any third party.
• All information provided during registration is accurate, complete and up to date.

99jitu reserves the right to reject registration applications or close existing accounts without providing reasons if any of the above eligibility conditions are found to be unmet. Identity verification may be required at any time at 99jitu's discretion.

Each user is only permitted to register and maintain one (1) active account on the 99jitu platform at any one time. This includes the prohibition on holding additional accounts under a different name, email address, phone number, or any other information. Holding multiple accounts is a serious violation and may result in:

• Immediate closure of all associated accounts without notice.
• Forfeiture of all fund balances, bonuses and winnings accumulated across those accounts.
• A permanent ban from re-registering on the 99jitu platform in the future.

You are solely responsible for keeping your 99jitu username and password confidential. Please ensure your password is strong, unique, and not shared with anyone, including family members or friends. 99jitu will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

If you suspect that your account has been accessed by an unauthorised party, contact the 99jitu support team immediately via support@99jitu.express or via the live chat available on the platform to initiate a temporary account freeze.

99jitu accepts deposits through recognised digital payment methods in Malaysia only. Deposits must be made using the methods listed below and in the name of the registered account holder. 99jitu does not accept third-party deposits.

Payment methods accepted by 99jitu:

• Touch 'n Go eWallet — Malaysia's most popular digital e-wallet
• DuitNow — Bank Negara Malaysia's instant payment system
• GrabPay — Grab Malaysia's e-wallet
• Boost — Axiata's digital e-wallet
• ShopeePay — Shopee Malaysia e-wallet
• FPX (Financial Process Exchange) — via Maybank2u, CIMB Clicks, and other participating FPX banks

The minimum deposit is RM 20 every transaction. There is no maximum cap on daily deposits; however, 99jitu reserves the right to request additional verification for deposits exceeding certain thresholds in accordance with the platform's compliance procedures. All deposits are credited to your account instantly once the transaction is confirmed by the payment provider.

Withdrawals of funds from your 99jitu account are subject to the following conditions:

1. Withdrawals may only be made to the same payment method used for your deposit, or to a verified bank account held in your own name.
2. The minimum withdrawal amount is RM 50 per transaction.
3. Any active bonus in your account must meet the full wagering requirements before a withdrawal can be processed.
4. Your first withdrawal, or any withdrawal exceeding a certain amount, requires identity verification (KYC) which includes a copy of your identification card and proof of payment method.
5. 99jitu processes withdrawals to e-wallets (Touch 'n Go, DuitNow, GrabPay) within 15 to 30 minutes once the request has been approved. Bank transfers via FPX may take up to 2 hours depending on banking hours.

99jitu reserves the right to hold or cancel a withdrawal request if there is reasonable cause to suspect fraud, a breach of terms, or money laundering activity associated with the account in question. Any withheld withdrawal will be accompanied by a written explanation to the user within a reasonable timeframe.

All bonuses, promotions, and rewards offered by 99jitu — including but not limited to the welcome bonus, weekly cashback, reload bonus, and VIP rewards — are subject to the specific terms and conditions stated in each respective offer. The general conditions applicable to all 99jitu bonuses are as follows:

• Bonuses may only be claimed by accounts that meet the eligibility criteria set for each promotion.
• Every bonus comes with wagering requirement which must be met in full before any withdrawal of funds related to that bonus is permitted. Wagering requirement values vary by bonus type — please refer to the promotions page for details.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Bonus abuse — including registering multiple accounts to claim bonuses repeatedly, using automation software, or coordinating with other players to manipulate the bonus system — is a serious violation that will result in account closure and forfeiture of all associated funds.
• 99jitu reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• In the event of any dispute relating to bonuses, 99jitu's decision is final.

The 99jitu VIP Rewards Programme, which covers Bronze, Silver, Gold and Diamond tiers, operates under its own terms as detailed on the VIP Rewards. VIP tier upgrades occur automatically based on cumulative deposits and may be revoked in the event of a breach of these Terms & Conditions.

All games available on the 99jitu platform — including live casino (baccarat, blackjack, roulette, dragon tiger), online slots, fish shooting, and e-sports games — have their own rules displayed within each game's interface. By launching any game, you agree to abide by those rules.

The following actions are strictly prohibited when using 99jitu:

• The use of automation software (bots), scripts, or any technological tools that provide an unfair advantage.
• Manipulating or attempting to exploit bugs or technical vulnerabilities in any game.
• Colluding with other players to manipulate game outcomes, particularly in multiplayer games.
• Use of information not available to the public to gain an advantage in betting.

Live casino game outcomes at 99jitu are determined by the physical actions of a human dealer in real time and cannot be disputed based on a player's assumptions or estimates. For RNG (Random Number Generator) games, results are generated by an independently audited system and cannot be manipulated by any party, including 99jitu itself. In the event of a technical disruption during gameplay, 99jitu will use server records as the definitive reference to determine the status of any affected bets.

99jitu is fully committed to responsible gambling practices. Our platform provides a range of tools to help users stay in control:

• Daily/Weekly/Monthly Deposit Limits: You can set a maximum deposit limit for a specified period through your account settings.
• Loss Limit: You can set a maximum loss limit that you are willing to absorb within a given period.
• Session Time Limit: A session timer feature that notifies you how long you have been playing in a given session.
• Self-Exclusion: You may apply to temporarily suspend your account — from 24 hours up to 12 months — if you feel you need a break from gambling.
• Permanent Account Closure: If you require a more drastic measure, you may request permanent account closure by contacting 99jitu support.

While a self-exclusion period is active, 99jitu will not send any marketing or promotional communications to the relevant account. Self-exclusion requests cannot be cancelled before the set period expires. For more information, please visit the Responsible Gambling ours.

99jitu reserves the right to suspend, restrict, or close any user account without prior notice if any of the following situations arise:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, bonus abuse, or money laundering activity.
• Providing false information during registration or the identity verification process.
• Use of the platform for purposes that violate applicable Malaysian law.
• Requests from relevant authorities or court orders.
• Internal platform requirements related to security or regulatory compliance.

You may also voluntarily close your account at any time by contacting the 99jitu support team. Before closure, please ensure you have withdrawn all funds that meet the withdrawal eligibility criteria. Any bonus balance that has not yet met the wagering requirements will not be eligible for withdrawal upon account closure.

99jitu makes no guarantee that the platform will operate at all times without interruption, errors, or temporary suspension. Scheduled or emergency maintenance may occur from time to time. 99jitu will endeavour to provide advance notice of scheduled maintenance where possible.

To the extent permitted by applicable Malaysian law, 99jitu shall not be held liable for:

• Any direct or indirect financial losses incurred as a result of playing on the platform.
• Losses arising from internet connection disruptions or device issues on the user's end.
• Losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.
• Game outcomes affected by technical disruptions on the part of a third-party game provider.

Online gambling involves real financial risk. You acknowledge that participation in games on 99jitu is entirely at your own risk. Play responsibly and never wager more than you can afford to lose.

99jitu reserves the right to modify, update, or replace these Terms & Conditions at any time in response to operational requirements, legislative changes, or industry compliance needs. Users will be notified of any material changes through:

• In-platform notifications on 99jitu when you are logged in.
• Email to the address registered with your account.
• Updates to this page with the effective date clearly stated.

Your continued use of the 99jitu platform after the effective date of any amendment constitutes your acceptance of the updated Terms & Conditions. You are encouraged to review this page from time to time to ensure you remain informed of the current version in force.

If you do not agree with any amendments made, you have the right to close your account by contacting the 99jitu support team before the amendments take effect. Once the effective date has passed, your continued use of the platform constitutes acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these 99jitu Terms & Conditions, or regarding your use of our platform in general, our support team is available to assist you at any time.

Ways to reach the 99jitu team:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the 99jitu platform. Response times are typically under 5 minutes.
• Email: support@99jitu.express — for enquiries that require documentation or more detailed written clarification.

All communications with the 99jitu support team will be handled in Bahasa Melayu or English. We endeavour to resolve all complaints and enquiries within 24 business hours of receipt.